{"id":2570,"date":"2024-11-21T17:07:16","date_gmt":"2024-11-21T15:07:16","guid":{"rendered":"http:\/\/3016493.auroramc.web.hosting-test.net\/?page_id=2570"},"modified":"2025-01-09T00:59:48","modified_gmt":"2025-01-08T22:59:48","slug":"production-service-and-repair","status":"publish","type":"page","link":"https:\/\/www.aurora.ua\/?page_id=2570&lang=en","title":{"rendered":"Production, service and repair"},"content":{"rendered":"\t\t
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Our services<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AURORA produces all types of custom earmolds, in-the-ear hearing aids, performs service and repair of Oticon hearing aids for the entire territory of Ukraine, repair and replacement of earmolds.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Warranty and post-warranty service and repair of Oticon hearing aids<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AURORA is a Diamond Member of the Oticon Global Alliance, supports the Oticon international warranty and provides the highest quality of service and repair.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3D-printing technology

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AURORA produces custom earmolds for hearing aids and in-the-ear hearing aids using 3D-printing technology which has many advantages.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Production of custom earmolds

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Since 1991, AURORA has been producing custom in-the-ear hearing aids and earmolds of the highest quality of all styles \u2013 for hearing aids, noise protection, water protection, and special devices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Custom Oticon in-the-ear hearing aids

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AURORA manufactures custom in-the-ear hearing aids of all modern styles \u2013 invisible-in-the-canal (IIC), completely-in-the-canal (CIC), in-the-canal (ITS), half-concha (HC ITE) and full-concha (FC ITE).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Custom earmolds for hearing aids<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The AURORA manufactures custom earmolds for hearing aids, noise- and water-protection, as well as for medical, military and music devices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The effectiveness and comfort of the hearing aid depends, to a large extent, on the earmold. This is best achieved with custom earmolds made with ear impressions and acoustically modified to the users\u2019 audiometric data and hearing aid models. A very important function of a custom earmold is to prevent or reduce the so-called \u201cacoustic feedback\u201d between the hearing aid speaker and microphones, which is familiar to users as an unpleasant and annoying whistle that overlaps and distorts the sounds amplified by the hearing aid, and also embarrassingly gives the user away to the others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Customized noise protection earmolds<\/span><\/p>

Ambient noise is one of the main causes of the onset and progressive worsening of hearing loss. Therefore, noise protection is very important to prevent hearing loss.
Individual noise protection earmolds provide the best possible protection against noise \u2013 by providing the best possible acoustic insulation for the ear.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Custom earmolds for medical, military, and music devices<\/span><\/p>

There are devices for which it is important to isolate the ear from ambient noise \u2013 such as medical stethoscopes, earphones, music monitors, portable military intercom systems \u2013 to better hear the intended useful sounds from the device. Just like conventional noise protection, custom earmolds for such devices provide the best sound isolation (up to 40 dB), comfort during prolonged use, and therefore, the most efficient use of such devices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Custom water-protection earmolds<\/span><\/p>

Getting the water contaminated with bacteria in the ear is one of the causes of ear disease. Therefore, protecting the ear from water effectively prevents ear diseases.
Custom water-protection earmolds offer the best protection against water \u2013 by providing the tightest possible insulation of the ear. In particular, water-protection earmolds are recommended for bathing in swimming pools and especially in open water.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Advantages of custom earmolds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Anatomical precision:<\/strong> The earmolds are made according to an ear impressions to ensure a snug and comfortable fit of the earmold surface to the skin of the ear canal .<\/p>

Health safety:<\/strong> AURORA manufactures custom earmolds from certified hypoallergenic materials that do not cause irritation or adversely affect the user\u2019s health.
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In-the-ear hearing aids<\/span><\/h4>

AURORA was the first in Ukraine to introduce, and has the greatest experience in manufacturing, Oticon custom in-the-ear hearing aids since 1992.
The instruments are manufactured from special kits supplied by Oticon. The kits consist of a face-plate with mounted electronic components, including a chip for digital sound processing and amplification, microphones and miniature speakers (telephones), a battery compartment, a wax filter, and additional acoustic components. The shells of the instruments are made according to an ear impressions and audiologist prescription. The ear impression is scanned with a laser scanner, and the scan file is sent to a special software, in which a specialist models the entire future hearing aid \u2013 the shell and the placement of all the components in the shell. The file with the electronic model of the shell is sent to a 3D-printer, where the shell is printed from a special resin by laser beam \u2013 similar to custom earmolds. It is very important that not only the outer shell of the device, but also the sound bore and vent are printed in one go. This allows optimizing their shape and minimizing the size of the hearing aid, and thus expands the possibilities of fitting the hearing aid into a small ear, or an ear with an unusual shape of the ear canal. The printed shell is strengthened with nitrogen, and then polished.
After that, all acoustic and electronic components are installed in the shell and the shell is coupled to the face-plate with a special adhesive. The acoustic control of the hearing aid characteristics for compliance with the manufacturer-specified parameters \u2013 and the device is ready for use!
Of course, all these technological processes are performed at the AURORA in strict compliance with the Quality Management System and Oticon guidelines, instructions, and flow-charts for each hearing aid model.
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Contacts for more information: \ud83d\udcde 063 508 09 23 | 044 501 03 51<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Custom earmold printed on a 3D-printer<\/span><\/h4>

For many hearing aid users, the shape and size of the ear canal makes it difficult to comfortably fit and use an ear mold or in-the-ear hearing aid, even if it is custom-made from an ear impression. Examples include a very small (especially in infants and young children), narrow, unusually curved ear canal that makes it difficult to fit the desired earmold or the desired hearing aid.
These challenges are overcome by 3D printing technology.
As with conventional technologies, custom earmolds and hearing aids are made from ear impressions. But that\u2019s where the similarity ends:
The impression is scanned with a laser scanner, and the scan file is sent to a special software where a specialist models the entire future ear piece or the entire future hearing aid \u2013 the shell and the placement of all the components of the instrument in it.
The file with the electronic model of the earmold or the body of the in-the-ear device is transferred to a 3D- printer, where the earmold or the shell is printed from a special resin by the laser beam. It is very important that not only the shell walls, but also the sound bore and vent are printed simultaneously in the shell. That allows optimizing their shape and minimizing the size of the instrument. This increases the possibility of fitting an in-the-ear hearing aid into a small ear or an ear with an unusually-shaped ear canal, which means more people can use in-the-ear hearing aids.
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Precision and comfort:<\/span> 3D-printing provides high detail and precision, allowing for the creation of earmolds and in-the-ear hearing aids that perfectly match the shape of the ear.
Hypoallergenic material:<\/span> Acrylic is safe for the skin, non-irritating, and suitable for long-term wear by adults and children.
Improved sound:<\/span> Custom design minimizes sound distortion by resonances and improves sound quality.
Durability:<\/span> The acrylic ear molds are resistant to mechanical damage and retain their properties for a long time.
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0For more information, please contact us: \ud83d\udcde 063 508 09 23 | 044 501 03 51<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Service and repair of hearing aids and earmolds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Service and repair of hearing aids at AURORA<\/span> has many advantages \u2013 it is performed by highly qualified specialists, with special equipment, using technological processes and spare parts of the manufacturer, in compliance with the Quality Management System.
Highly qualified specialists:<\/span> The service and repair team consist of highly qualified specialists who have been trained at Oticon\u2019s production facilities and regularly undergo training. You can be sure that your instrument is in good hands!
Special equipment:<\/span> All repairs are performed using special devices, tools, and materials that meet Oticon\u2019s guidelines and strict quality standards.
Technological processes:<\/span> Service and repair of hearing aids is performed in full compliance with the technological processes established by Oticon, which is ensured by the Quality Management System implemented by AURORA, which complies with the quality standard for medical devices DSTU ISO 13485:2016.
Original spare parts:<\/span> AURORA uses only original Oticon components for repairs, which ensures complete restoration of the hearing aid to its factory specifications.
Quality control:<\/span> Each hearing aid after repair is subjected to a thorough quality control using high-precision acoustic measuring equipment. This ensures that the hearing aid is fully restored to its factory specifications and fine-tuned to match the user\u2019s hearing.<\/p>

It is also important for the user that the device that comes in for repair is completely cleaned and disinfected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Terms of repair<\/span>
The cost of repair is determined after a thorough hearing aid diagnostics, malfunction analysis, and depends on the model and the cost of the necessary spare parts.
In many cases, repair of older models (15+ years) is possible, but requires prior check of the availability of spare parts.
Quality control after hearing aid repair
Each hearing aid repaired at the AVURORA undergoes a thorough quality control using special acoustic measuring equipment. In particular, the frequency response, output sound pressure levels, gain, and sound distortion are checked to ensure that they correspond to factory specifications. Programming (settings) are also checked, and, if necessary, re-programmed to restore the individual hearing aid parameters as prescribed by the user\u2019s hearing care provider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Repair and replacement of earmolds<\/span>
Over time, the earmold materials can lose elasticity, change color, and become damaged, and the earmolds themselves can also be damaged if they are handled improperly.
For children, earmolds need to be replaced more often due to the rapid growth of the ear canal.
The replacement of the transparent sound tube connecting the earmold to the hearing aid is also necessary to maintain sound quality.
It is also important for the user that the earmold that comes in for repair is completely cleaned of earwax, debris, and disinfected.
AURORA guarantees the quality of service and earmold manufacturing, helping to maintain the comfort and effectiveness of your hearing aids!
Contacts for more details:<\/strong> \ud83d\udcde 063 508 09 23 | 044 501 03 51

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Our services AURORA produces all types of custom earmolds, in-the-ear hearing aids, performs service and repair of Oticon hearing aids for the entire territory of Ukraine, repair and replacement of earmolds. Warranty and post-warranty service and repair of Oticon hearing aids AURORA is a Diamond Member of the Oticon Global Alliance, supports the Oticon international […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2570","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":2570,"uk":1572},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/pages\/2570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aurora.ua\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2570"}],"version-history":[{"count":40,"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/pages\/2570\/revisions"}],"predecessor-version":[{"id":2677,"href":"https:\/\/www.aurora.ua\/index.php?rest_route=\/wp\/v2\/pages\/2570\/revisions\/2677"}],"wp:attachment":[{"href":"https:\/\/www.aurora.ua\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}